The Complete Idiot's Almanac of Business Letters and Memos
Provides a guide to planning and drafting letters and memos, and includes sample letters for different business situationsacademic references, 282 sample, 283 acknowledgment letters, 228-231 appropriate situations, 228 invitations, 228 proposals, 230 resumes ... event announcements, 157-158 apology letters, 227 guidelines, 239 samples customer complaints, 240 offensive behavior, 238 oversights, ... backing up computer files, 317 bad news phrasing, 155 placement in letters/ memos, 43-44 writing styles, 96 bad/badlyanbsp;...
| Title | : | The Complete Idiot's Almanac of Business Letters and Memos |
| Author | : | Tom Gorman |
| Publisher | : | Penguin Putnam - 1997 |
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